OFF
IT & SoftwareSalesforce Certified AI Specialist
Salesforce Agentforce Specialist Certification
★4.6
(14,864 students)8h 30m
>_ What You'll Learn
- Understand the security, privacy, and grounding features that ensure the safe implementation of AI in Salesforce.
- Learn how to manage and configure the Einstein Trust Layer to protect sensitive data.
- Identify and apply Generative AI features in Salesforce, tailored for both Sales and Service clouds.
- Master the use of Einstein for Sales to automate and optimize the sales process, and Einstein for Service to enhance customer service with AI-driven solutions.
- Learn when and how to use Prompt Builder to create effective AI-driven prompts that align with your business requirements.
- Understand the process of building, activating, and executing AI prompts and templates that streamline business operations.
- Explore best practices for managing and customizing prompts to fit specific user roles and scenarios.
- Understand when to leverage Einstein Copilot for automation and efficiency.
- Learn how Salesforce's large language model (LLM) drives Copilot actions and how to create custom copilot actions.
- Understand the business scenarios that call for Model Builder, and how to configure standard, custom, and Bring Your Own Large Language Model (BYOLLM).
- Learn how to integrate and deploy your AI models for maximum business impact.
>_ Requirements
- Basic understanding of salesforce is required to take this course.
/ Course Details & Curriculum
Unlock the Future of AI-Driven CRM with the Salesforce Agentforce Specialist Certification Course
Struggling to Keep Up with Salesforce’s AI Evolution?
The CRM landscape is changing rapidly, and AI-driven solutions like Agentforce are at the forefront of this transformation. Companies are actively seeking professionals who can leverage Agentforce, Data Cloud, and AI-powered automation to drive customer engagement and efficiency.
But passing the Salesforce Agentforce Specialist Certification isn’t just about understanding the basics. You need a clear roadmap, structured learning, and hands-on experience to ensure success.
Without the right preparation, you risk falling behind in one of the fastest-growing areas of Salesforce.
What if you could master Agentforce, pass your certification on the first attempt, and gain a competitive edge in the AI-powered CRM job market?
This course is your solution.
Why This Course?
This is not just another Salesforce training—it’s a comprehensive, exam-focused program designed to give you the knowledge, hands-on experience, and confidence to excel in AI-driven CRM solutions.
- 100% Certification-Focused – Every topic is structured exactly according to the Salesforce Agentforce Specialist Certification exam guide.
- Real-World Scenarios – Learn how Agentforce integrates with Data Cloud, Service Cloud, and Sales Cloud using real use cases.
- Master Prompt Engineering – Understand how AI and automation drive smarter CRM interactions.
- Practice Tests & Quizzes – Reinforce your learning with exam-style questions after every section.
- Fast-Track Your Career – Stand out in the job market with a cutting-edge certification that validates your expertise in AI-driven CRM solutions.
Exam Topics Covered
- Prompt Engineering – 30% of the exam
- Agentforce Concepts – 30% of the exam
- Agentforce & Data Cloud – 20% of the exam
- Agentforce & Service Cloud – 10% of the exam
- Agentforce & Sales Cloud – 10% of the exam
Who Is This Course For?
- Salesforce Professionals who want to stay ahead with AI-driven CRM innovations
- Newcomers looking to break into AI-powered Salesforce roles
- Anyone preparing for the Salesforce Agentforce Specialist Certification
- Salesforce Consultants & Admins aiming to expand their expertise in automation and AI
What You’ll Achieve
By the end of this course, you will:
Be fully prepared to pass the Salesforce Agentforce Specialist Certification Exam
Understand Agentforce’s role in AI-driven CRM and how it enhances automation
Master prompt engineering, data integration, and intelligent automation
Learn real-world applications of Agentforce in Sales, Service, and Data Cloud
Gain a career-defining certification that sets you apart in the Salesforce ecosystem
Before vs. After – Your Career Acceleration
Before this course, AI-powered Salesforce solutions may seem complex and overwhelming.
After this course, you’ll have a clear understanding of Agentforce, hands-on experience, and the confidence to pass your certification—giving you a major career advantage.
Are you ready to future-proof your Salesforce career and master AI-driven CRM solutions?
Enroll Now & Become a Certified Salesforce Agentforce Specialist
Author and Instructor
D
Deepika Khanna
Expert at Udemy
With years of hands-on experience in IT & Software, Deepika Khanna has dedicated thousands of hours to teaching and mentorship. This course is the culmination of industry best practices and a proven curriculum that has helped thousands of students transition into professional roles.
Community Feedback
★★★★★
M
Michael Chen
Verified Enrollment
"This Salesforce Agentforce Specialist Certification course was exactly what I needed. The instructor explains complex IT & Software concepts clearly. Highly recommended!"
S
Sarah Johnson
Verified Enrollment
"I've taken many Udemy courses on IT & Software, but this one stands out. The practical examples helped me land a job."
D
David Smith
Verified Enrollment
"Great value for money. The section on Salesforce Certified AI Specialist was particularly helpful."
E
Emily Davis
Verified Enrollment
"Excellent structure and pacing. I went from zero to hero in IT & Software thanks to this course. Lifetime access is a huge plus."
Common Questions
Is the "Salesforce Agentforce Specialist Certification" course truly discounted?
Yes. By utilizing our verified 90% coupon, you can enroll in "Salesforce Agentforce Specialist Certification" at a massive discount. This grants you lifetime access to all course materials and updates.
Do I qualify for a certificate upon completion?
Yes. When you enroll with a 90% coupon provided by CoursesWyn, you follow the same path as a paid student and are eligible for the official completion certificate from Udemy.
What happens if the coupon code expires?
Udemy coupons have strict enrollment limits and time windows. If this code expires, we recommend bookmarking this page and checking back daily, as we refresh our deals constantly to find the latest active discounts.
$99.99Save 90%
$9.99
Verified Discount Code
✨Lifetime Access
🏆Official Certificate
📱Access on Mobile/TV
🔄Latest Updated Course
Claim Your Discount Code
XXXXXXXX
CLICK TO SHOW
REVEAL & COPY
$99.99
$9.9990%