Introduction to Service Management with ITIL 4

Our verdict: worth it — as long as the IT & Software skills on the syllabus match what you actually want to learn. The regular price for Introduction to Service Management with ITIL 4 on Udemy is $159.99. With the coupon code on this page, that falls to $11.99 — a saving of $148.00, or 93% off the standard rate Spread across 2h of on-demand video, that works out to roughly $6.00 per hour of content — cheaper than a single chapter of most printed IT & Software textbooks.

A cheap price means nothing if the material is thin — here the syllabus is organized around usable outcomes. Jason Dion walks you through describing the ITIL framework, understanding real-world examples, and applying ITIL 4 to your organization — skills meant to be used, not just watched. It has already been taken by 301,586 students and holds a 4.5-star average from verified reviews, which suggests the content holds up once learners actually apply it.

Check the prerequisites before you commit: No prerequisites (we will teach you everything you need to know); A desire to learn. Best suited to learners who already have footing in IT & Software. Plan for roughly 2h of on-demand video at your own pace. Lessons are delivered in English.