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A Comprehensive Guide for implementing AI Agents and Prompt Templates : Prepare for the Agentforce Specialist Exam

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Mastering Salesforce AI: Agentforce and Prompt Templates

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Tracked since August 20, 2025 to July 13, 2026. Red dot = current price ($9.99) — CoursesWyn records the price on each sync.
Current price
$9.99
Original price
$149.99
Tracked since
August 20, 2025
Last checked
Jul 13
Price and coupon status are recorded from a periodic sync of Udemy’s public catalog. This snapshot was taken on July 13, 2026. Prices are always confirmed at checkout on the provider’s site.

Deal score Computed, methodology below

8.9
/ 10
Discount depth
93%
Udemy rating
4.6 / 5
Popularity
17,467 students
Tracking length
366 days
Score = weighted average of discount depth, how often CoursesWyn re-checks this code, historical price volatility, and how fast past redemptions were claimed. Not an editorial opinion on the course itself.

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Aug 20, 2025Listed by CoursesWyn — price recorded at $9.99Listed
Jul 13, 2026Coupon checked — checkout price $9.99 · listed until Jul 14Working

Course details Synced from Udemy

Fields below are pulled from Udemy’s public catalog and recorded when CoursesWyn syncs — they are catalog data, not editorial description.
Last checkedJuly 13, 2026
Offer endsListed until July 14
ProviderUdemy
LevelAll Levels
Rating4.6 / 5
Students17,467
Content22 hours
LanguageEnglish
RequirementsBasic Knowledge of Salesforce Flows and Apex Development · Basic knowledge of Gen AI technology is good to have but we will learn everything in this course also
CertificateYes, on completion
AccessLifetime, mobile & TV

Key Topics Covered From the course description

What is Agentforce, Agents And Prompt builder
Enable and Configure Agents to be deployed on multiple channels
What is Agent Builder and How to build Agents using Agent builder
Agentforce Voice
Hybrid Reasoning with Agent Script
Understand Topics, instruction and Actions of Agents
Architecture of Salesforce Trusted AI + Data , Understand where all different component sit in this Architecture
What is Einstein Trust layer , and How it Provides Trusted interaction between CRM Data and AI
Understand the planning and Execution phase of Agent
Creating Data Trigger Agents
Agent Context Variable and How to Use it with Agents
Understanding RAG using Agentforce Data Library
Agent API And Headless Agents in Agentforce
Exploring Custom Actions and Create Custom Actions Using Apex
Create Complex Custom Actions Using Apex and External API’s
Agentforce Data Library
Build Complex Actions using Flow which does Multiple Task for a User
Event Logs/Audit trail , Debug Agent Executions
Understand Prompt Template and Prompt Builder
Create Prompt template , Learn how to invoke Apex Class From Prompt template and Learn How to invoke Prompt template from Salesforce Screens
Create Field generation Prompt template and Learn how to invoke Flows from Prompt template , and How to invoke Prompt Template from Flows
Create Record Summary Prompt template , Invoke Prompt template from Agents
Build Complex Prompt template using Flex Template , Invoke the Flex template from Apex class and Integrate Prompt template with LWC
Custom Lightning Types Using LWC for Agentforce (Default)

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